ARDEN & BEAM / CUSTOMER CARE

Shipping Information

Clear answers and thoughtful support—before, during and after your order.

Where We Ship

We currently ship to addresses within the United States.

Shipping Rates

Standard shipping is $4.99 for orders under $50 and free for orders of $50 or more. Express shipping is $15. Available options and final charges are displayed before payment at checkout.

Processing and Delivery Estimates

Most orders are prepared within 2–4 business days. Standard transit is generally estimated at 3–5 business days after shipment; express transit is generally estimated at 1–2 business days after shipment. These timeframes are estimates rather than guarantees and can vary by product, destination, carrier, holidays, weather, or other circumstances outside our control.

Tracking

When tracking is available, it will be included in your shipping notification and customer account. Tracking may take up to 48 hours to show its first movement.

Visit the order tracking hub

Address Accuracy

Review your shipping address before placing an order. Contact us quickly if a correction is needed. Changes cannot be guaranteed after fulfillment begins.

Delayed or Missing Packages

If tracking has not updated for an extended period, contact Ardenandbeam@gmail.com with your order number so we can help investigate with the carrier.