ARDEN & BEAM / CUSTOMER CARE

Shipping Information

Clear answers and thoughtful support—before, during and after your order.

Where We Ship

We currently ship to addresses within the United States. Available methods and charges are displayed at checkout.

Processing and Delivery Estimates

Most orders are prepared within 2–4 business days. Estimated transit time is generally 3–7 business days after shipment. These timeframes are estimates rather than guarantees and can vary by product, destination, carrier, holidays, weather, or other circumstances outside our control.

Tracking

When tracking is available, it will be included in your shipping notification and customer account. Tracking may take up to 48 hours to show its first movement.

Visit the order tracking hub

Address Accuracy

Review your shipping address before placing an order. Contact us quickly if a correction is needed. Changes cannot be guaranteed after fulfillment begins.

Delayed or Missing Packages

If tracking has not updated for an extended period, contact pointer_fibrin4e@icloud.com with your order number so we can help investigate with the carrier.